Customer help:
Answers to questions we get asked regularly by our customers:
How do I create a Wish List?
This feature is available on each product page Just [Read more...]
How do I set up or use an Online Account or change my Password?
If you have an account already for our website [Read more...]
Do you supply Samples or a Catalogue?
We do supply samples of our chain, flex, and candle [Read more...]
Which regulations apply and bathroom lighting Zones?
Are you qualified? Installing our lighting is not particularly [Read more...]
Do you provide any Electrical or Restoration Services?
We do not undertake the restoration or wiring up [Read more...]
Can I add to my order?
Please contact us to confirm if your order has [Read more...]
What does Available on back order mean?
Available on Back Order means we are currently out [Read more...]
Which payment options do you accept?
We offer various ways for you to pay for [Read more...]
Do you have Trade accounts or offer Bulk Discounts?
If you are not currently a Trade account customer once [Read more...]