What does “Available on back-order” mean?
This means we are currently out of stock of [...]
Can I exchange my goods?
If you would like to exchange goods, simply return [...]
Can I cancel my order & return my goods?
UK orders: We accept the return of goods within [...]
What are your delivery costs and time frames?
Some orders may take a little longer to get [...]
Which payment options do you accept?
We offer various ways for you to pay for [...]
Do you have Trade accounts or offer Bulk Discounts ?
If you are not currently a Trade account customer [...]