Checkout queries:
What does “Available on back-order” mean?
Can I exchange my goods?
Do you have Trade accounts or offer Bulk Discounts?
Will I be charged Import Duty & VAT?
VAT & Customs Duty International orders outside the European [...]
What does Available on back order mean?
This means we are currently out of stock of [...]
Can I exchange my goods?
Yes, you can. Please just place a new order [...]
Can I cancel my order & return my goods?
UK orders: We accept the return of goods within [...]
What are your delivery costs and time frames?
Please see the flip boxes below for more details [...]
Which payment options do you accept?
We offer various ways for you to pay for [...]
Do you have Trade accounts or offer Bulk Discounts?
If you are not currently a Trade account customer [...]