PRIVACY POLICY INFORMATION FROM LAMPS AND LIGHTS


Lamps and Lights Ltd commits to protecting your personal information when purchasing goods from us, and take the security and value of any information you supply us very seriously. We will not share your information with any third party other than by legal requirement.

In accordance with the Data Protection Act 1998, the information given by you at the time of placing the order is used:

O To administer your account and help process your order.

O To send you our quarterly Newsletter by email (only if you subscribe for this at our Checkout).

O We will only contact you by email or telephone if there is a query regarding your order.


Third parties

Unless it is necessary for operational reasons (for instance for the delivery of an order) we will not disclose your details to third parties. We will never disclose your payment details to third parties. We do not sell, rent or exchange customer details for marketing purposes. We do not store credit card details and supply a secure service for payment through our partner SagePay.
We have a current PCI DSS Certificate of compliance.
This website is protected by Trustwave's Trusted Commerce program.


Customer consent

By using our website, you consent to the information you provide being processed for any of the above purposes. If you would like us to delete your records at any time please e-mail: enquiries@lampsandlights.co.uk or call 01223 750153. Please let us know all the email and postal addresses you have given us in the past. Alternatively, you can write to us at Unit 12 Bennell Court, West Street, Comberton, Cambridge CB23 7EN.


Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The list below explains the cookies we use and why.


Lamps and Lights Shopping Basket

Names: llshopper, llshoppercountry, llshoppercourier, LLOrdertotal, llcontinueshoppinglink
Purpose: These cookies are used to store your shopping basket contents and settings.


Google Analytics

Names: _utma, _utmb, _utmc, _utmz
Purpose: These cookies are set by Google and is used to collect information about how visitors use our site.
We use the information to compile reports and to help us improve the site.
The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.


Twitter

Names: guest_id, k
Purpose: These cookies are set by Twitter for the display of our latest tweets on the contact page.


Google Trusted Shops

We have successfully been accredited Google Trusted Stores status. Customers will see a Pop up at our checkout asking if theyd like to receive a short e-mail survey about their shopping experience and report whether their order arrived on time. Customers who take part in the email survey will receive £1000 customer protection under the scheme.