FREQUENTLY ASKED QUESTIONS - LET US HELP YOU!


TRADE DISCOUNTS & PAYMENT ADVICE

Do you offer Trade Discounts?

Yes we do. Orders over £100 are sent Next Day at a cost of £3.80. Orders over £200 are sent Next Day with Free Delivery. Also if you spend/have spent more than £200 with us in the last year then our trade/bulk sliding scale of discounts will be automatically applied to your shopping basket as follows:
£200 - 2% discount
£300 - 3% discount
£400 - 4% discount
£500 - 5% discount etc
up to £1000 - 10% discount (max).
So if you've spent more than £1000 with us in the last year you now get a 10% discount.
Where multiple email addresses from the same domain place orders they are grouped and the discounts above applied for your company group.

PLUS, all orders over £200 will automatically receive our comprehensive catalogue absolutely FREE!*
*this applies to customers who have not received a catalogue in the last 12 months.


Which payment options do you accept?

We offer various ways for you to pay for your order:

Debit and Credit Cards including Visa, MasterCard and Maestro plus Paypal, UK Cheques (made payable to Lamps and Lights Ltd) via BACS & CHAPS or over the phone. International orders can additionally be paid for using SWIFT/BIC or IBAN.

Secured by SagePay

You do need to place an order over the website first before we can take payment.

To pay by BACS, CHAPS, SWIFT/BIC or IBAN please select that option at the checkout then check your order confirmation email which will include our bank details. If you wish to pay by one of these methods and didn't select this option at Checkout please email us with a request for our bank details then we will keep an eye out for your payment.
Goods are despatched upon receipt of cleared funds.

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