Different types of flex explained:
How do I know how much cable I need to order?
How do I stop my lamp flex from fraying?
What are the Flex weight tolerances?
What are the specifications of your flex?
Which Flex & Switch can I use?
Which is the earth on the Clear flex?
Can I unlock my 'locked' lampholder?
Why is my lampholder not working?
Which wattage bulb can I use with my lamp holder?
What bulb fitting do I require?
How do I wire up an ES lampholder?
How much cable I need for my ceiling pendant?
How do I put up your ceiling Hooks or Roses?
Is the wood you use from a sustainable source?
What weight can your ceiling Hooks and Roses take?
Which LED bulb should I choose?
My bulb is labelled "Not suitable for Domestic Use"?
Which dimmers can I use with your bulbs?"?
How to get a coloured switch apart once wired up?
What's the difference between single & double pole?
What is the current Plug Legislation?
If I buy more than 1 metre of chain, will it be cut?
What are your Chain weight tolerances?
How do I hang a shade with a 10mm hole?
How do I hang a shade with a rim?
How do I hang a shade without a rim?
Which gallery do I need for a shade with a rim?
Which gallery do I need to hang a Shade with no rim?
Which gallery do I use for a shade with a 10mm hole?
Can you get other sizes of Card Candle Tubes?
Do you have plastic candle tubes?
What's the biggest size bung you do?
I'm having trouble putting the side entry kit together?
Do you offer Trade Discounts?
Which payment options do you accept?
How do I return wrongly sent or faulty goods?
Can I cancel my order and return my items?
Can I exchange my goods?
What does "more available to order" mean?
Can I add to my order?
Where is my order can I track it?
What happens if my order gets lost?
What finishes are available?
Do we do restoration?
Can you put components together for me?
Do you supply outdoor lighting?
What lighting can be used in a bathroom?
Can I have a Free Catalogue?
I need general advice?
Need help with Metric/Imperial Conversion?
Problems using Checkout?
Do you deliver to my country?
Can I choose a different delivery address?
What are your delivery costs & timescales?
Can I upgrade to Next Day Delivery?
Signature required on orders over £100?
What does 'Safeplace' mean?