VAT & Customs Duty

International orders outside the European Union remain the same as they are VAT exempt and customers pay Customs duties on receipt of their order.

Orders being sent into the EU are sadly temporarily on hold (from the of 1st July they have attracted VAT and we are not VAT registered in the EU). We are currently working with the Royal Mail to integrate their VAT and Customs Duty charges within our checkout, with the Royal Mail thereafter collecting the VAT & Customs duties on our behalf.

Initially we will also be limiting these orders to max order value of €150 for our Non VAT registered European customers.

At present Royal Mail has this system up and running in France, Germany, Portugal, Malta & Cyprus. The Netherlands and Ireland will be added next.