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FREQUENTLY ASKED QUESTIONS
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How do I wire a switch?
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Please see details of how to wire all of our switches on our "How To..." page.
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Do you do other
lengths of flex?
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No, all light flex is cut to set lengths: 1, 3, 6, 10, 30, 50 and 100m only are available.
You can make up your preferred length using multiples of the above and ask for you order not to be cut in the notes section of your order.
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If I buy more than
1 metre of chain
will it be cut?
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No. If you buy 3 metres of chain you will be sent one 3 metre length.
If you require your lighting chain to be cut, please add this detail in the notes section on ordering.
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What does "more available to order" mean?
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This means we are currently low or awaiting stock for this item, but if you
buy this item it should be with you in a maximum of 14 days or most probably sooner.
Please contact us if you require a definite delivery date.
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What bulb size do
I require?
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SBC - small bayonet cap fitting takes a SBC bulb. Also known as B15d . Measures 15mm across.
BC - bayonet cap fitting takes a BC bulb.
Also known as B22d. Measures 22mm across.
SES - small edison screw fitting takes a SES bulb. Also known as E14. Measures 14mm across.
ES - edison screw fitting takes an ES bulb.
Also known as E27. Measures 27mm across.
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How do I get goods sent to a different address?
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If you require goods to be sent to a different address to that of your registered credit card,
please leave the delivery address details in the Notes section at checkout.
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Which lampholder,
flex and switch do
I need?
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The conversion of Watts to Amps is governed by the equation Amps = Watts/Volts so if you
check how many Watts your fitting will be using, you can work out what amperage flex or switch you will need.
For example 60 watts/240 volts = .25 amps.
Useful source for further information.
If in doubt show a qualified electrician your fitting and they will be able to advise if our
flex/switch is suitable for your light fitting.
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What are the specifications
of your flex?
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For all our flex specifications regarding diameter, voltage and wattage etc please see our Flex Data Sheet page.
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How to attach a
ceiling pendant?
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This does depend somewhat on what ceiling you have and what weight of light you are hanging.
Basically though you need to drill 2 small holes in a pattress then put screws through into your ceiling.
If the light is heavy we would advise you get a builder to site the pattress so it will go directly into a ceiling joist.
You can also use special screws that flare out to get a better grip.
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Weight tolerances?
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Our chain is only designed to take a weight up to approximately 5kg.
If you need to hang a heavy chandelier/light you will require a heavier
chain and hook, you can try this
website.
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I need general
advice?
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If you need to talk to someone about your light fitting please email us your telephone number and any pictures you have of your project and someone will call you.
We do also offer a drop in service on Thursday afternoons between 1.00pm and 3.00pm when you can visit by appointment to see if our products will suit.
We only hold what is available on the website as stock items and please do email or ring us if you intend to come to make sure someone is available.
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Thank you for visiting our Lamps and Lights Ltd website !
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